Student Support Services

Our Institute is dedicated to ensuring that each student receives support during transition to life as an International Student at Aventia Institute. Due to such reasons, the Orientation Program is a compulsory requirement for all students to attend prior to commencement of their course.

The Orientation Program is conducted at the beginning of each course intake. In the instance that a student undergoes late enrolment, the Training Manager/Trainer and Assessor undergoes the orientation with the student individually.

Aventia Institute ensures that the Orientation Program is culturally respectful, as this has been established to maintain a welcoming environment to all students and their respective families. 

The Orientation Program will address information provided through use of a Microsoft Power-Point presentation regarding:

• Details of internal and external support services available to assist in the transition into Life in Australia and International Study. Such support is consisted of Welfare Services, Accommodation Services, Academic and Career Advice, I.T support, Student Learning Assistance, English Language Support, and Social Inclusion Activities.
• Legal, Emergency, Health Service Facilities, Resources, Organisational Policies, Procedures involving Course Progress, Attendance Monitoring, Deferral, Suspension, Cancellation, Course Transfer, Complaints & Appeals, and Student Visa Conditions pertaining to Course Progress.